Academic Orthopaedic Department Performance Expertise

Improve financial performance, leadership effectiveness, physician engagement, career success, attract and retain talent – with practical, expert tools and support.

People | Strategy | Performance

Strategy is meaningless if your PEOPLE can’t execute. Challenge leaders and teams, but give them the support, skills, and tools to succeed. Partner with your physicians and clinical leaders – create the foundation for their success.

The Exclusive Department Performance Partner for AOC and JobsInOrtho

Who we are: Michael Gagnon is part of the AOC Connect Team.

“After nearly 12 months of due diligence that culminated in a rigorous in-person evaluation of the leadership teams of two nationally recognized firms that focus on organizational and leadership development with specialization in healthcare, we’ve chosen J3P as our exclusive partner in this space. Their outstanding reputation, expertise, unique approach, and commitment to physician and executive success is well supported by the clients they serve. We believe this partnership will deliver exceptional value to our growing membership base, especially to expand our Department performance and leadership development programs. The complexity of leadership roles inside the healthcare space has never been so high and we are delighted to work with the J3P team to help navigate the current environment and develop cost-effective high-impact programs customized for the needs of our AOC Departments. We are going to immediately plug them into the fabric of what we do, across all of our platforms. Their credibility in this space, with the best of the best in the healthcare, is unparalleled.”

Michael R. Gagnon, MBA
Founder & CEO, Academic Orthopaedic Consortium
Founder & CEO, JobsInOrtho
Chief Administrative Officer-Emeritus, Duke University Orthopaedics

J3P Healthcare Solutions is a unique firm with extensive experience and expertise supporting orthopaedic department success. J3P combines its understanding of department operational performance with individual and organizational behavioral expertise. The work is built on a robust body of peer reviewed research collaborations with many prominent leaders in organized orthopaedic surgery. The result is a practical and proven approach to solving complex problems.

“J3P has been instrumental in guiding our Department through recent major initiatives. Their unique mix of personal leadership/team development, strategic planning and business expertise allowed them to quickly provide us with a framework for execution. Our surgeons have readily accepted them as part of “our team.” 

Mitchel Harris, MD
Edith M. Ashley Professor & Chair, Department of Orthopedic Surgery, Massachusetts General Hospital, Harvard Medical School

The J3P-AOC Department Performance Program

You are tasked with building a successful program, in the face of evolving and complex challenges, and limited resources. You need structure, a plan, and guidance, from experts who understand your world. Key thought leaders from the AOC, including a number of our Chairs and CAOs, have provided direct input to help shape these cost-effective high-impact programs focused on our most critical needs.

Step 1 – Understand Your Challenges

Step 2 – Establish clear goals

Establish clear goals with an understanding of what barriers need to be prioritized for a successful outcome, including your unique organizational dynamics.

Step 3 – Remove the Barriers to Success

Identify the solutions and support to remove barriers

J3P Client Quotes

“Our day with J3P was the most practical and useful of the entire AAOS Executive Fellows Program.”

Neil P. Sheth, M.D.
Chief of Orthopaedic Surgery Pennsylvania Hospital

“The challenges facing Departments are getting more complex. Physician leaders need the tools, guidance and strategies to support their success. They need to expand their own skills, and those of the people around them. J3P is unique in that they combine in depth knowledge of our field, expertise in organizational and individual psychology, with a deep understanding of our specific challenges. They have been instrumental in evolving how I think about my role as a leader, and educating our people to think differently, too.”

Joseph D. Zuckerman, M.D.
Chair, Department of Orthopaedic Surgery, NYU Langone

“Our program focused on the challenges facing our female surgeons. There was a consensus that paying attention to these issues and having the one-on-one coaching, particularly, made the participants realize they aren’t alone in these struggles. They felt better about themselves and better equipped to manage their own situations. It reduces the risk of burnout.”

Susan Bukata, M.D.
Chair, Department of Orthopaedic Surgery, University of California, San Diego

Jena Jake, M.A.

Vice President of Physician Coaching Programs

Alan Friedman, M.A.

Founder and CEO

Bruce Gewertz, M.D.

Surgeon-in-Chief, Cedars Sinai Healthcare System, Senior Advisor, Physician Leadership for J3P

Randall Wickman, M.A.

Chief Operating Officer

Adrienne Lloyd

Senior Consultant for Operations for J3P

To learn more about J3P Healthcare Solutions approach to Department Performance, and physician success, visit us at